Frequently Asked Questions – ThatsSmoooth

Frequently Asked Questions

Q: Who are ThatsSmoooth Shaving & Grooming Products for?

A: Listen up, fellas. This line is for Us. Men of Color who Own Who We Are, and know how to carry ourselves, but need products that understand our wavy, curly, and textured hair. No more fighting with products that weren’t made with us in mind. Whether you’re keeping it smooth or rocking the beard game, we got what you need to stay sharp and confident - so you can Own Your Look and Your Energy.

Q: How do I use ThatsSmoooth Shaving & Grooming Products?

A: Easy, fam. Each product features a "How To Use" section. For example: the shaving cream or oil, lay it on thick, and shave with the grain for a smooth, irritation-free finish. For your beard and skin, make it a habit. Use our lineup daily to keep your face and beard moisturized, conditioned, and looking fresh. It’s that simple. 

Q: What makes ThatsSmoooth Shaving & Grooming Products different?

A: We don’t do "one-size-fits-all." This is tailored grooming for textured hair and melanated skin. Our natural ingredients and multi-purpose formulas are built to handle razor bumps, dryness, and irritation. We’re here to solve problems, not create them.

Q: Are your products safe for sensitive skin?

A: Absolutely, bruh. No harsh chemicals here. Our products are clean, free from parabens, sulfates, and synthetic junk. We use natural oils and extracts to keep your skin calm, smooth, and irritation-free.

Q: What are the key ingredients in ThatsSmoooth Shaving & Grooming Products?

A: Here’s the secret sauce:

  • Dead Sea Mud (Silt): Cleans, exfoliates, and keeps your skin balanced.
  • Safflower Oleosomes: Hydrates like a champ.
  • Argan Kernel Oil: Conditions and strengthens both hair and skin. Promotes strong beard growth.
  • Baobab Oil: Repairs and renews to keep your skin looking young.
  • Essential Oils (Lavender & Rosemary): Detox and calm your skin while giving you that glow.
  • Hyaluronic Acid: Keeps your skin ultra-hydrated and smooth by locking in moisture. Reduces the appearance of fine lines and wrinkles.
  • Beta Glucan: Soothes irritation and boosts skin repair for a healthy complexion.
  • Carrot Seed Oil: Moisturizes beard hair. Protects and rejuvenates your skin with antioxidants and vitamins.
  • Avocado Oil: Moisturizes beard hair. Nourishes deeply, leaving your skin soft, supple, and radiant.
  • Kukui Nut Oil: Prevents over stripping. Penetrates deep to restore moisture loss to hair and skin. Heals and hydrates.

 

Q: Will I see results quickly?

A: Real talk? You’ll feel the difference after the first use. Smooth skin, no bumps, no hassle. And if you don’t, our 30-Day Money-Back Guarantee has you covered.

Q: How long does one product last?

A: A little goes a long way. Depending on how much you use, most products last 1 to 3 months. Every jar or bottle is packed with value.

Q: What if I’m not satisfied?

A: No sweat. Hit us up within 30 days, and we’ll make it right. No hoops, no drama, just solutions.

Q: Can I use your products daily?

A: For sure! Our products are built to be gentle enough for everyday use. Keep your routine tight, and your skin and hair will thank you.

Q: How long does shipping take?

A: Fast, fam. With our Next Day Shipping, most orders in the U.S. land in 2-5 business days. You’ll get tracking info as soon as your package hits the road.

Still have questions?
We got you. Reach out anytime, and let’s keep your grooming game on point with ThatsSmoooth.